Salon BKB gives each guest a complimentary consultation to discuss important information that helps facilitate a proper beauty diagnosis.  Although you may have an idea of what service, style, and beauty regiment you need, we feel very strongly that coming to the salon is very much like coming to the doctor.  In order to create a plan of action, we must accurately understand what was done before, what is presently happening, and what is expected for the future.

Important issues to discuss:

Lifestyle
It is important to discover whether you are active, conservative, business, or high fashion in regards to lifestyle choice in order to provide a style that fits into a normal routine for you.

Personal Traits
Personal traits such as skin tone, eye color, and natural hair color can help determine what is or is not beneficial for your style choice.

Hair Concerns
There are hair concerns such as porosity (hair's ability to absorb), texture (the feel of hair), density (how much hair you have), and elasticity (hair's ability to stretch and return without breaking) that is extremely important in finding the best avenue for acceptable hair results chemically and physically.

Chemical History
It is vitally important to understand any previous chemicals applied to your hair in order to prescribe the proper chemical services needed and/or treatment regimen.  In some cases, it may be necessary to determine this by the feel and visual aspects of the hair instead of the actual history.  Proper diagnosis and recommendations are vital to the health of your hair.

Desired Results
Being able to communicate desired results are essential to total satisfaction.  We exercise an open door policy of communication.  Feel free to express concerns and any cares about your history that could affect the outcome of your services.  Sometimes pictures are great references to refer to.  You will receive an overview of results for the consultation for total clarity of what to expect as well as what is requried.  Effective communication is the key to beauty success.

Client's Commitment
Service maintenance requires commitment from you, the guest, for scheduled salon visits as well as home maintenance regimens.

Be prepared to answer these questions:

• What is the desired image?
• What is the primary goal?
• What do you absolutely not want?
• What previous services, especially chemicals, were performed?
• What is the daily lifestyle and how much time are you willing to devote to hair care?
• Do you exercise?